1. Introduction

Welcome to Epic Marketo. We are committed to protecting your privacy and handling your data openly and transparently. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

Your use of our website signifies your understanding and agreement with the terms of this Privacy Policy. We are dedicated to ensuring that your personal data is protected and never misused.

2. Information We Collect

We collect information to provide and improve our services, communicate with you, and conduct our business operations. The types of information we may collect include:

• Personal Data: This is information that you voluntarily provide to us that personally identifies you. This may include your name, email address, phone number, and company name when you fill out a contact form, subscribe to our newsletter, or inquire about our services.
• Usage Data: We automatically collect information when you access and use our website. This includes your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits.
• Cookies and Analytics Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. This helps us analyze web traffic, understand user behavior, and improve our website’s functionality.

3. How We Use Your Information

The information we collect is used for various purposes, all aimed at providing you with a better experience and effective service. These uses include:

• To Provide and Maintain Our Services: To manage your account, provide customer support, and deliver the digital marketing services you request.
• For Communication: To respond to your inquiries, send you administrative information, and provide you with marketing and promotional materials that may be of interest to you. You can opt out of marketing communications at any time.
• For Analytics and Improvement: To understand how our website is used, monitor its performance, and make improvements to enhance user experience and service offerings.
• To Ensure Security: To monitor and prevent fraudulent or unauthorized activity and ensure the security of our website and services.

4. Information Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• With Service Providers: We may share information with trusted third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and marketing assistance. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To Protect Our Rights: We may disclose information to protect and defend the rights, property, or safety of Epic Marketo, our users, or the public.

5. Data Security

We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights Regarding Your Data

You have certain rights concerning your personal data. Subject to local law, these rights may include:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal data, subject to certain legal obligations we may have to retain it.
• Right to Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies Policy

Our website uses “cookies” to enhance your experience. Cookies are small data files stored on your device that help us improve our website and your visit. We use cookies for purposes such as analyzing site traffic, personalizing content, and serving targeted advertisements.

If you want to know more about what kind of cookies we use, you can check out our Cookies Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us.

Email: info@epicmarketo.com